EMT Practice Test

1. Question Content...

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Question1: Which statement is true about business rules?

Question2: What are the main components of the Form Design interface? (Choose three.)

Question3: Which of the following protects applications by identifying and restricting access to available files and data?

Question4: What feature can track the amount of time that a task has been open, to ensure that tasks are completed within an allotted time?

Question5: What is the difference between UI Policy and UI Action?

Question6: Which module would you use to create a new automation of business logic such as approvals, tasks, and notifications?

Question7: A Role is defined as what?

Question8: What is a Dictionary Override?

Question9: What type of query allows you to filter list data using normal words, instead of the condition builder?

Question10: What is the Import Set Table?

Question11: Which ServiceNow capability provides assistance to help users obtain information, make decisions, and perform common work tasks via a messaging interface?

Question12: On what part of the ServiceNow instance, would you find the option to Impersonate User?

Question13: What is the platform name for the User table?

Question14: Which tool is used for creating dependencies between configuration items in the CMDB?

Question15: A REQ number in the Service Catalog represents...

Question16: What is a Notification?

Question17: What is the difference between a UI Policy and Data Policy?

Question18: Which tool graphically displays an infrastructure view for a configuration item (CI) and its relationship with other CIs?

Question19: What is an Event in ServiceNow?

Question20: Group records are stored in which table?

Question21: What ServiceNow feature allows you to include data from a secondary related table on a report?

Question22: Which one of the following statements describes a characteristic of role assignment?

Question23: Which one of the following statements applies to a set of fields when they are coalesced during an import?

Question24: Which of the following can be customized through the Basic Configuration UI 16 module? (Choose three.)

Question25: Which tool is used to have conversations with logged-in users in real-time?

Question26: ServiceNow contains a resource which provides the following:
A standard and shared set of service related definitions across ServiceNow products and platform that will enable and support true service level reporting.
A CMDB framework across our products and platform that will enable and support multiple configuration strategies.
What resource do these statements describe?

Question27: What Service Catalog feature do you use to organize items into logical groups?

Question28: When moving multiple update sets at one time, what might you do to facilitate the move?

Question29: Which one of the following is an accurate list of changes that are captured in an Update Set?

Question30: Which application is used primarily to load data into ServiceNow?

Question31: What do you activate when you want to add applications or functionality within your development instance?

Question32: You are asked to create an option in the Service Catalog, which will allow a user to click Get Help and describe the issue they are having. These forms should create incident records, which are automatically routed to the Service Desk. Which method would you use?

Question33: When a flow runs an action, it generates a runtime value, which stays the same for the duration of the flow. What is the name of this runtime value?

Question34: On a Business Rule, the When setting determines at what point the rule executes. What are the options for specifying that timing?

Question35: Access Control rules may provide access security for which of the following database objects?

Question36: Which component of a table contains a piece of data for one record?

Question37: Business Rules are used to enforce mandatory data on a form.

Question38: What are examples of Core tables in the ServiceNow platform?

Question39: A department manager asks an analyst to build some reports. Where do you recommend the analyst start?

Question40: Which ServiceNow resource is a framework that ensures the data your ServiceNow application requires maps correctly to the appropriate CMDB tables?

Question41: What is the purpose of a Related List?

Question42: database live at the Data Center.

Question43: What are the steps to retrieve an Update Set?

Question44: ServiceNow uses what term to describe all the data saved within a particular form?

Question45: Which of the following statements is true when a new table is created by extending another table?

Question46: What is a way that you can mark a knowledge article for review?

Question47: What is NOT an example of a UI Action?

Question48: What is the definition of a group?

Question49: Where can Admins check which release is running on an ServiceNow instance?

Question50: A role is recorded in which table?

Question51: What is (are) best practice(s) regarding users/groups/roles? Choose 2 answers

Question52: Tables may have a One to Many relationships. From the Service Catalog, what are examples of tables having a one to many relationships? (Choose three.)

Question53: What resource can you use to view details of the tables and configuration items (CIs) associated with a particular use case?

Question54: Each knowledge bases can have unique lifecycle workflows, user criteria, category structures, and management assignments.

Question55: What are the three components of a filter condition?

Question56: Which certificate-based authentication methods can be enabled so that users can log into the Service Portal? (Select all that apply) Select 2 Answers from the below options

Question57: Which plugin needs to be activated in order to translate the content of a catalog item to multiple languages?

Question58: What function do you use to add buttons, links, and context menu items on forms and lists?

Question59: What is a key difference between Reporting and Performance Analytics?

Question60: When you need to orchestrate business processes across services with little technical user knowledge, which utility would you use?

Question61: What is a no-code approach to control the mandatory or read-only state of a form field?

Question62: Which one of the following is NOT a type of Visual Task Board?

Question63: A new Service Desk employee in Latin America complains that the create dates and times are incorrect on their Incident list. What would you suggest to fix this issue?

Question64: What import utility do you use when the field names on the import set match the name of the fields on the Target table?

Question65: Where would you go in ServiceNow to order services and products offered by various departments?

Question66: Which role can manage multiple knowledge bases?

Question67: How are Workflows moved between instances?

Question68: A customer requests the following data quality measures be added:
1. Incident numbers should be read-only on all lists and forms, for all users.
2. Short Description field should be mandatory, on all records, across all applications, on insert.
Which type of policy would you use to meet this requirement?

Question69: Which one of the following statements describes a characteristic of role assignment?

Question70: Which of the following steps can be used to import new data into ServiceNow from a spreadsheet?

Question71: What do you need to do before you can use an Application-based trigger in your flow?

Question72: Which tab on the knowledge base record, would you use to identify the sets of users who are able to read articles in that knowledge base?

Question73: What is generated from the Service Catalog once a user places an order for an item or service?

Question74: Which tool should be used to populate commonly used fields in a form?

Question75: How can administrators utilize the same content for different notification channels?

Question76: On a Form header, what is the three bar icon called?

Question77: Which one of the following statements best describes the purpose of an Update Set?

Question78: What is a formatter? Select one of the following.